Peter posted on October 28, 2009 09:49
It's that time of year again, a busy time at the marina with the hauling and shrink wrapping of boats in between the rain showers, the wind and the oc...
Peter posted on October 28, 2009 09:49
It's that time of year again, a busy time at the marina with the hauling and shrink wrapping of boats in between the rain showers, the wind and the occasional sunny spot. Please note:
1) If we do not have your winterization form, your boat will be hauled as our schedule now permits.
2) If you are looking at having winter work done on your boat, please call us now on 613-659-3408 or e-mail Chris so that we can ensure your boat is easily accessible for our technicians.
3) Any issues with your sea doos or need any advice, please e-mail Sue.
It is always a sad time seeing boats being "put to bed" but the beauty of the river remains no matter the elements or seasons; a big thank you goes out to Mike Ryan who captured a lovely October evening mood. One size fits all this month, Download this month's wallpaper.
TORONTO BOAT SHOW
The 2010 Toronto Boat Show will soon be here; it runs January 9th through to January 17th, 2010, and all information can be found on their website, just be clicking here. Please note that there will be no Friday Night Children's Charity Evening this year.
The Boat Show special rate for rooms at the Sheraton are available, space permitting, until December 14th. Don't wait, call the Sheraton on 416-361-1000 and make your reservation now, or online by clicking here.
ED HUCK MARINE CUSTOMER APPRECIATION NIGHT
Once again Ed Huck Marine will be hosting their annual Customer Appreciation Night and what a night it is going to be. This year we will be celebrating high in the sky amongst the stars, so please mark your diaries for Saturday, January 9th, 2010 and join us for what we know is going to be an absolutely fabulous evening. More information will shortly be available.
2010 MOORING AGREEMENTS
Our 2010 Mooring Agreements will shortly be arriving in your mailboxes. We do request that these are sent back to us no later than December 15th, 2009 to ensure that you keep your slip for next year.
LETTER FROM SCOTT AND PETER
This past year has been a challenge for many of us. We had planned and announced some substantial capital improvements before the economic downturn last Fall, this meant whilst many of our peers cut staff, operations and project funding we had to decide whether to proceed or not. In our continued tradition of providing our Boaters with the finest in facilities, we did proceed and were very pleased with how well the improvements were received (shore wall restoration, paving, complete revamp of washrooms, new furniture for the pools and gazebos, new BBQs, etc).
Further investment was made during the summer to accommodate an additional 50 boats with Indoor Storage, increasing our capacity now to approximately 80 boats that can be worked on through the winter or shown for sale. Some of the projects that we ran out of time on but will be completed for next spring include a Gym in the old store and Gazebo revamps.
As well as the capital improvements, we were very pleased with the addition of Chris Corfe to our Service Team and his commitment to the Customer Service Experience.
While there are many things that we can learn from our peers in the boating industry, there are a couple of principles that have guided our philosophy over the past 15 years:
1) Select the very best brands in the industry and represent them exclusively. This includes Cobalt, JD Powers award winner 8 years in a row; Boston Whaler, safety built on the "unsinkable" legend; Sea Doo, year after year continues to dominate markets with innovation and excitement; Hunt Yachts, meticulous attention to detail and the original Ray Hunt Deep Vee Hull design. We know that representing select high-end product will never be a big numbers game and that's fine with us. We leave the Big Volume transaction-based business to the other guys allowing more time for us to get to know our customers better....one relationship at a time.
2) Invest in the best staff, pay and train them well, then let them take ownership of our customer's boating experience. Working at Ed Huck Marine has become a commitment to lifestyle with most of our staff having celebrated 10, 20 and in some cases 30 years with us. Everyone at Ed Huck Marine understands that summers are too short and time spent on your boat is precious.
3) Social Activities; our Customer Events draw everyone closer together which we hope continues to make your boating more fun. Cobalt and Sea Doo events, Boat Show parties and assorted summer events, that's some of what we've done and there is lots more fun stuff to come.
4) Select the VERY BEST boaters in the 1000 Islands and success will follow. Having the best customers will always help weather the storms and this past year has certainly proven that. In what has undoubtedly been the toughest economic climate in our lifetime, our business has actually improved. Thank you very much Ed Huck Marine customers!!
We don't care to be the biggest.....Just the best.
During this winter Ed Huck Marine will be re-evaluating its garbage policy; please feel free to e-mail or call us on 613-659-3408 with any suggestions you may have.
Ed Huck Marine's hours are now Monday to Friday, 9.00 a.m. to 4.00 p.m.
Happy Halloween to everyone and a very safe and happy Thanksgiving to our American friends.
Until the next time
Carol Watson posted on October 23, 2009 15:15
Ed Huck Marine is now closed weekends; Sales, Service and the Gas Dock hours are Monday through Friday, 9.00 a.m. to 4.00 p.m.
Carol Watson posted on October 10, 2009 12:55
The marina will be closed Thanksgiving Monday; to each and everyone, a very Happy Thanksgiving with friends and family from all of us at Ed Huck ...